Watch Your Body Signals - Six Tips for a Better Interview

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The job market has tightened, the economy is down, and you’ve got to find a job, now. You have a job interview coming up and you need every possible advantage to win that job. What do you do? Recent studies have shown that employers will form an opinion of you within the first 10 minutes of the interview. But here's the kicker, it's not always based on what you actually say, but it's on something we term "body language". For instance, 85% of what you communicate is not with words. It's through the tone of your voice, the way you sit and a wealth of other messages that your body involuntarily sends. This is according to Greg Hartley, a body language expert who earned his chops with 20 years as an interrogator in the US Army. With this in mind, here are six do’s and don’ts on the art of non-verbal communication to give you a winning advantage in a job interview. 1) Be Real From the Start When you greet your interviewer, smile a real smile that engages your eyes, and offer a firm handshake. Say something like, “I’m pleased to meet you” to provide a positive anchor. Janine Driver, a body language expert also known on the Internet as the "Lyin’ Tamer", states that maintaining good eye contact shows respect and interest. She advises that in the U.S., 60% eye contact is ideal. She suggests focusing on the upper triangle of the face from the left eyebrow across the bridge of the nose to the right eyebrow. Avoid staring at the other person’s forehead, lips and mouth. 2) Watch the Excess Energy The more energy you have, the more will need to be vented. This often results in mannerisms Hartley terms "adapters". What this means is that excess energy gets dissipated into fidgeting, a definite sign that you're nervous or ill at ease. While it's easy to say, "watch the fidgeting", Driver suggests you never touch your face, throat, mouth or ears during an interview. The interviewer may feel that you’re holding something back, typically, the truth. Although this is a false assumption, to try to establish credibility, it’s necessary to avoid touching your face. 3) What to Do With Those Hands and Arms Driver says that clasped hands are a signal that you are closed off. A palm-to-palm gesture with one thumb over the other thumb sends the signal that you need the interviewer’s reassurance. To come across as confident, receptive and unguarded, have your hands open and relaxed on the table. When your body is open, you project trustworthiness. Avoid crossing your arms over your chest. When you do, you signal that you are close-minded, defensive, or bored and disinterested. 4) Crossing Those Legs Don’t cross your legs. According to Driver, this posture creates a wall between you and your interviewer. It can also become a distraction when you keep crossing your legs back and forth. Crossed ankles are a “no-no” because you are signaling that you want to be elsewhere. 5) Posture A straight posture is imperative during an interview. Pull your shoulders back and sit up straight. You’ll give yourself a burst of confidence and allow for good breathing. This can help you to avoid, or at least reduce, feelings of nervousness and discomfort. 6) Finger Gestures Bet you never thought you had to worry about your fingers during an interview. Driver suggests that steepling your fingers makes you look arrogant. She also says to never point your index fingers like gun barrels. These are the types of aggressive messages you want to avoid sending. Summary While it's a no-brainer to focus on how best to answer those typical interview questions, don't forget to pay some attention to that other 85% of what you're communicating non-verbally. It can pay dividends after your interview when you realize your body often speaks louder than your words.
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  • Aldwyn Cochrane
    Aldwyn Cochrane
    Thank you very much for these informative tips. I have been unemployed for the past year and these tips will certainly help me to be employed again.
  • Lisa Moats
    Lisa Moats
    I disagree about the crossed ankle restriction.  I've read that this is ok for women, especially if wearing a dress/skirt in the interview.  Besides, most interviewers are sitting behind a desk or table - who can see ankles?
  • Rowena Barcenas
    Rowena Barcenas
    this tip will help me a lot for my upcoming interviews...many thanks..
  • Karen Luckenbaugh
    Karen Luckenbaugh
    I am very thankful for these comments as I am employed but not with the job that I went to school for as a Medical Assistant and I am in the process of starting to do interviews.
  • lola austin
    lola austin
    I say just be yourself. Whatever you do with your hands, fingers, legs, etc. doesn't matter.  They are interested in what you have to say and how qualified you are for the job.
  • Tabitha Taylor
    Tabitha Taylor
    Thanks, these are great insights to be reminded of. If you think of some more, please keep them coming.
  • Richard Romanus
    Richard Romanus
    Okay, I've got a question... What about sweating?I'm a sweater, especially when I get nervous. Sweat pours off of my forehead and I can't stop it. I know it looks really bad, but I can't stop. I try to calm myself down, but the more I sweat the more nervous I get, and therefore I sweat even more. Any suggestions?
  • Debbie
    Debbie
    I am one of the fallen soldiers that was a stastics of reduction in workforce on Feb 20, 2009. I have had three over the phone interviews which resulted in two of these becoming face to face interviews. The third one was out of state but I knew I hit it on the head. Unfortunately, internal candidates won out. One of the other two was more concerned about my phone area code (???) and also comented to me "I bet your are a direct and straight point person" and I said yes. The other over the phone interview cancelled me out also due to internal candidates applying. It is very hard for a 58 year old female Executive Assistant to get back into the workforce once laid off. Age and weight plays a part also. While we can't change our age, we can work to be physical fit as much as possible and always look professional for the interview. I do agree with your article, body language is taken into consideration during the interview. It does say a lot about you.  Good Luck to everyone out there who needs a job.  I am still looking myself.
  • D Kersey
    D Kersey
    This is a great refresher! Keeping your feet flat on the floor is good for grounding yourself as well as channeling any nerves for additional energy!
  • Mohammed
    Mohammed
    Reading this piece is quite enlightening. I would however, fully agree with Bergere that people come from various backgrounds (cultures) and therefore to base the criteria of assessing candidates on very narrow considerations as eye contact..., crossing legs, ..... etc, is to say the least unfair and myopic. Cheers.
  • stephen miller
    stephen miller
    Very interesting, thank you very much! Incidentally, I am scheduled for an interview on Wednesday Oct. 21st, 2009 for the post of Chief Fire Officer at my workplace.
  • bergere
    bergere
    It is sad that consideration is not given to other cultures.  When someone grows up in a culture where looking at the eyes of others is considered ill mannered, how unfair is it to require all candidates to act that way.  Very sad.  Body language, yes, but the eyes thing is beyond me.
  • John
    John
    Unless your body language is way off the deep end nobody cares about your body language.  Very few H/R professionals are shrinks and are not going to base hiring decisions on limited understanding of a very complex subject.  There is more focus on validating skills and communications ability.  Granted it isn't a big problem to sit up straight, look people in the eye and smile and have a genuine interest. Heck flinging your hands and arms around and talking with excitement about your passion for work is contagious.  Be yourself!
  • Jon Fuchs
    Jon Fuchs
    Great information thanks for the insights.
  • Barbara Halladay
    Barbara Halladay
    A few more ideas I have been told;   - Dress business (conservative nothing too flashy or distracting) no matter how important you think the job is.  Make sure you are wrinkle free.  Your personality should reflect that you’re “having a great day!”      - First impressions are everything.  Be rested, prepared with several copies of your resume.   - If the job that you’re applying for requires typing, there will be a typing test, so get warmed up on your typing before going to the interview.     - Don’t show up too early for the interview, it gives off the message of being desperate. Be honest on your resume and anything you say.  Anything that is not true will cause problems.
  • Barbara Halladay
    Barbara Halladay
    This was interesting; I learned what I am doing wrong in an interview.  I took a class on job interviewing, and even that class didn't cover some of the things you explained.  Thanks.
  • Nila Douglas
    Nila Douglas
    I agree with Steve Bernstein about body language during an interview. Being relaxed shows confidence.  Good posture really makes a difference.  I will practice on that as I have an interview coming up shortly.  Thanks for the advice.  
  • yehuda
    yehuda
    Thanks !! A great article which helps alot !!
  • JP Jurgielewicz
    JP Jurgielewicz
    Living in Houston were it is currently hovering over 100 degrees, what would you consider dressing professionally when going to a career fair?
  • Gretchen Shinoda
    Gretchen Shinoda
    Great tips.  But also remember the way you and the items with you SMELL.  Too much perfume or colon are killers, not to mention the smell of cigarette smoke.  Have you ever had to receive a resume or Business card (Meishi) that wreaks of cigarette smoke?  
  • Steve Bernstein
    Steve Bernstein
    It seems such a small thing, body language, but I realize how distracting excess movements can be when trying to focus on what is being said. Being relaxed but formal shows confidence, not disrespect. Proper posture does make a difference.
  • Tim Dorriety
    Tim Dorriety
    While these tips are certainly helpful to refresh one's interviewing skills, as a Human Resources Professional, I am more interested in more concrete criteria such as your past experience, your knowledge level, your ability to communicate and how you would succeed in our organization. I also know that interview biases occur based on non-verbal cues but I recommend being yourself and focusing on communicating with the interviewer in an open and honest way. Good Luck everyone! It is a terrible job market and I pray it gets better for all of us!
  • Joe Korabik
    Joe Korabik
    Thanks for the tips. I strongly believe that confidence and a great attitude are the most important aspect of interviewing. Don't worry about how your legs are crossed or what to do if you have to scratch your nose. Make eye contact, speak clearly and be honest. Good luck on your next interview.
  • Rosie
    Rosie
    Thank you for the tips!
  • Sarah Boyles
    Sarah Boyles
    Thank you for your comments,I will review these before and interview for self confidence.

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