Watch Your Body Signals - Six Tips for a Better Interview

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The job market has tightened, the economy is down, and you’ve got to find a job, now. You have a job interview coming up and you need every possible advantage to win that job. What do you do? Recent studies have shown that employers will form an opinion of you within the first 10 minutes of the interview. But here's the kicker, it's not always based on what you actually say, but it's on something we term "body language". For instance, 85% of what you communicate is not with words. It's through the tone of your voice, the way you sit and a wealth of other messages that your body involuntarily sends. This is according to Greg Hartley, a body language expert who earned his chops with 20 years as an interrogator in the US Army. With this in mind, here are six do’s and don’ts on the art of non-verbal communication to give you a winning advantage in a job interview. 1) Be Real From the Start When you greet your interviewer, smile a real smile that engages your eyes, and offer a firm handshake. Say something like, “I’m pleased to meet you” to provide a positive anchor. Janine Driver, a body language expert also known on the Internet as the "Lyin’ Tamer", states that maintaining good eye contact shows respect and interest. She advises that in the U.S., 60% eye contact is ideal. She suggests focusing on the upper triangle of the face from the left eyebrow across the bridge of the nose to the right eyebrow. Avoid staring at the other person’s forehead, lips and mouth. 2) Watch the Excess Energy The more energy you have, the more will need to be vented. This often results in mannerisms Hartley terms "adapters". What this means is that excess energy gets dissipated into fidgeting, a definite sign that you're nervous or ill at ease. While it's easy to say, "watch the fidgeting", Driver suggests you never touch your face, throat, mouth or ears during an interview. The interviewer may feel that you’re holding something back, typically, the truth. Although this is a false assumption, to try to establish credibility, it’s necessary to avoid touching your face. 3) What to Do With Those Hands and Arms Driver says that clasped hands are a signal that you are closed off. A palm-to-palm gesture with one thumb over the other thumb sends the signal that you need the interviewer’s reassurance. To come across as confident, receptive and unguarded, have your hands open and relaxed on the table. When your body is open, you project trustworthiness. Avoid crossing your arms over your chest. When you do, you signal that you are close-minded, defensive, or bored and disinterested. 4) Crossing Those Legs Don’t cross your legs. According to Driver, this posture creates a wall between you and your interviewer. It can also become a distraction when you keep crossing your legs back and forth. Crossed ankles are a “no-no” because you are signaling that you want to be elsewhere. 5) Posture A straight posture is imperative during an interview. Pull your shoulders back and sit up straight. You’ll give yourself a burst of confidence and allow for good breathing. This can help you to avoid, or at least reduce, feelings of nervousness and discomfort. 6) Finger Gestures Bet you never thought you had to worry about your fingers during an interview. Driver suggests that steepling your fingers makes you look arrogant. She also says to never point your index fingers like gun barrels. These are the types of aggressive messages you want to avoid sending. Summary While it's a no-brainer to focus on how best to answer those typical interview questions, don't forget to pay some attention to that other 85% of what you're communicating non-verbally. It can pay dividends after your interview when you realize your body often speaks louder than your words.
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  • Monica W
    Monica W
    On the eve of an Open House, of which I am planning on attending, the information is priceless! 85%  to non-verbal communication! What an amazing tip! I am definitely more prepared than I was an hour ago! Thanks a million.
  • Melissa B
    Melissa B
    Thanks
  • Cornelia C
    Cornelia C
    I needed this information yesterday. Today I had to attend a class on How to Effectively Communicate In The Workplace. I was told I need to improve my nonverbal communication skills.
  • Debora T
    Debora T
    I liked the six tips for a better interview. I'm 54 yrs. old & i get nervous @ times. These were helpful to me. Especially the crossing of legs & finger gestures.                                                Thank You!
  • Bert W
    Bert W
    I think it's important to present yourself professionally during an interview, but I think the primary focus of the interview, and reason for the conversation, is to establish the conditions of the job, as well as the aptitude and willingness of the candidate to perform on the job, and I'm not entirely sure how much good it does, to have someone squirming around in the chair while people eyeball each other and make little notes and stuff. The proof of the pudding is in the eating, and not until someone's had a couple weeks to familiarize themselves with a worksite and hopefully prove themselves to the manager's satisfaction will you really know what's going on.
  • Edward R
    Edward R
    I got an interview with the shipyard coming up and I think this is some good info. Your body often speaks louder than your words. I tend to got a little nervous and my answers never come out the way I meant it, how do I get my point across?
  • Monica A
    Monica A
    Good Tips.  As a Behavioral Specialist, the non verbal communication is crucial and studied together with any questions that are assessed.  
  • John DiGangi
    John DiGangi
    Very informative, these are things that are really good to know
  • odner louissaint
    odner louissaint
    These tips were great. I would never have thought of all of them myself.  Thank you very much!  I just finished with a training school and I want to practice what I have learned from the classes.  I guess it is because of the economy that things are being so tough.
  • Attila Urban
    Attila Urban
    It is all great! But when you are out of a job of a long period times and you are so desperate to get any types of job, and finally an interview pos-up. I don't care who you are, you will become very uneasy to do your best. Many time you will screw up at the end.
  • William (Barry) Panter
    William (Barry) Panter
    There are some interviewers that have had a substantial amount of training in reading body language.  I actually had an interviewer critique my performance right after the interview. I prefer to try to be prepared with questions about the company and try to be as relaxed and engaging in the conversation as possible.  If I have to worry about whether my hands and feet are crossed the correct way I will be extremely uncomfortable.Don't forget to ask what the company is looking for. I was chastised for not asking that question by the interviewer with the PHD in interviewing as well.
  • nika
    nika
    ..very challenging me in every article I've read now.thank you for giving me strong confidence that is gone before..one more thing i want to say thankyou for making me feel,feeling good today. looking forward for it..:)
  • Jerry M.
    Jerry M.
    Another reason to be glad when you can get away with a phone interview!
  • Bob Cooper
    Bob Cooper
    I'm really worried and convinced that with my 57th birthday next month, even with over 25 years in my field, that as soon has my age is known, there will never be an interview. Companies want young emplyees, not us older guys that have dedicated our lifes to our field and now am out of work. So what do I do? I'm still very useful and I worked long and hard to become the best in my field, but can't get a fair chance, due to the fact that I didn't go to college to learn my field. I learned it the old school way, start with the worst jobs and learn every step as I went along. Now my age has made me worthless to companies looking for new help. Do I lay down and die or what? I want to work in my field and have worked very hard and long to get to the ranking I am?
  • Lloyd Scott
    Lloyd Scott
    This article makes a lot of sense, but I never thought about the leg crossing part, very interesting, I will have to keep that in mind next time during the interview process. Thanks for the article.
  • Leslie Duncan
    Leslie Duncan
    I had an interveiw with 5 people, they were going to ask 10 situational questions. For example, one was "tell me a time when you had a conflict with an employee, how did you address it, what was the positive outcome, what was negative, and in the future what would you do differently?" All 10 had multiple things to address, I found that I had to write down all the pieces for a thorough answer. Is it OK to write during the interview? I didn't get the job.  
  • Helen Chadwick
    Helen Chadwick
    These comments were very helpful. In a recent lecture that I attended for gaining that edge on job searching and interviews, I learned a lot about myself and how I come across to others regardless of how I really am. Body language is an important part of any encounter with other people from friends, family, and work environments. Ever watch the series, "Lie to Me"? It never hurts to be aware of the silent messages we send out without ever saying a word.  Speaking of words, the speaker for the lecture pointed out certain words that should be eliminated from our vocabulary. Any words that are negative should be practiced out of our speaking, especially about ourselves. Some of them are: Try, but, can't...etc. She pointed out to me that I present myself negative by saying such things as "I am trying to get my novel published." "I am trying to get into a new career field, but I don't have any experience." She pointed out that not only do I have great experience, I have a lot to offer an employer.  Our mannerisms do communicate louder than our words.  Thank you for the helpful tips.
  • Frank OHara
    Frank OHara
    I've been fortunate to sit on both sides of the interview desk and I will tell you body language is important.  Not that I ever consciously made a hiring decision based on body language but I'm sure it played a part in some of my decisions. There are problems we can address and some we can do nothing about.  To be successful in the interview, you need to correct as many of those "addressable" problems as possible. I usually hired sales people.  The last was a company that produced "big ticket" goods for businesses.  When I say big ticket, I mean an average order/sale of well over $100,00.00.  This takes a particular type of experience as it can be very intimidating. I particularly remember one guy that had all the requirements on paper and he got the opportunity for an interview.  When he entered my office, I was somewhat shocked.  He was almost 7 feet tall and was huge.  Huge as in just big, not fat.  He probably weighed close to 300 pounds.  I felt he would probably intimidate many of his perspective customers and didn't hire him. The man I did hire was almost his exact opposite.  He was short (about 5'5") and bald.  But he did engage me and he had an engaging personality.  He showed intense interest in the company and the product.  He turned out to be a top performer. Address what you can control.  That includes body language among other things.  Make the best of what you can not control.  Show interest in the company and position.  This includes eye contact, questions and sitting slightly forward in the chair.  These are the things that will make a favorable impression on the interviewer.  He/she will probably not recognize what you are doing if you are subtle but you will remain in their memory.
  • jerome
    jerome
    Thanks, this is really helpful.
  • James J.
    James J.
    While much of this seems reasonable, dear God already - we go to interviews to get a job, not to send secret messages. What's next reading tea leaves, sniffing our resumes or dialing numbers randomly for a 2nd option? If I don't want the job, I don't go to the interview. It's sad that the interviewer has nothing better to do, but look for secret signs for reasons not to offer me the job, which I am qualified to have. Good grief already, thank God they are outsourcing the recruiter jobs to China - LOL!
  • James Jackson
    James Jackson
    While much of this seems reasonable, dear God already - we go to interviews to get a job, not to send secret messages. What's next reading tea leaves, sniffing our resumes or dialing numbers randomly for a 2nd option? If I don't want the job, I don't go to the interview. It's sad that the interviewer has nothing better to do, but look for secret signs for reasons not to offer me the job, which I am qualified to have. because I am not comfortable sitting on a plastic chair while he/she sits the butt on a expensive office chair.Good grief already, thank God they are outsourcing the recuiter jobs to China - LOL!
  • CENON RAMISO
    CENON RAMISO
    Thank you so much for the nice tips. It's very useful for me in my job search.
  • Christopher Brown-Syed
    Christopher Brown-Syed
    Some of those rules might apply to other sorts of social encounters. Perhaps hiring and wooing are not that far apart. The big drawback with hiring interviews, it seems to me, is that they constitute a ritual, but that ritual may vary with the organization, and is probably unknown to the candidate. In most other rituals, all but the neophytes know the drill, and the neophytes get to practice for a while before they are tested. As well, the candidate is often forced to sit in an un-natural position for an hour, (or in academic interviews, to be on his/her top form for 1-3 days at a stretch), while the interviewers reveal only selected information to the candidate.
  • Felix Romero
    Felix Romero
    These are the basics and anyone looking for a new position should takes these lessons to heart or at least copy and paste and file them for future reference.  Interviewing "is" a skill and unfortunately most of us really don't want to have to be "interviewing" so why not have the basics ready for your review when you need them and you can bet on this, you will need them.
  • Allison Dolan
    Allison Dolan
    Beyond the initial handshake, I didn't see smiling mentioned - if you sit there with good eye contact, straight/open posture, but you never crack a smile, that can be a turnoff, while a genuine smile can engage the interviewer.

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