Watch Your Body Signals - Six Tips for a Better Interview

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The job market has tightened, the economy is down, and you’ve got to find a job, now. You have a job interview coming up and you need every possible advantage to win that job. What do you do? Recent studies have shown that employers will form an opinion of you within the first 10 minutes of the interview. But here's the kicker, it's not always based on what you actually say, but it's on something we term "body language". For instance, 85% of what you communicate is not with words. It's through the tone of your voice, the way you sit and a wealth of other messages that your body involuntarily sends. This is according to Greg Hartley, a body language expert who earned his chops with 20 years as an interrogator in the US Army. With this in mind, here are six do’s and don’ts on the art of non-verbal communication to give you a winning advantage in a job interview. 1) Be Real From the Start When you greet your interviewer, smile a real smile that engages your eyes, and offer a firm handshake. Say something like, “I’m pleased to meet you” to provide a positive anchor. Janine Driver, a body language expert also known on the Internet as the "Lyin’ Tamer", states that maintaining good eye contact shows respect and interest. She advises that in the U.S., 60% eye contact is ideal. She suggests focusing on the upper triangle of the face from the left eyebrow across the bridge of the nose to the right eyebrow. Avoid staring at the other person’s forehead, lips and mouth. 2) Watch the Excess Energy The more energy you have, the more will need to be vented. This often results in mannerisms Hartley terms "adapters". What this means is that excess energy gets dissipated into fidgeting, a definite sign that you're nervous or ill at ease. While it's easy to say, "watch the fidgeting", Driver suggests you never touch your face, throat, mouth or ears during an interview. The interviewer may feel that you’re holding something back, typically, the truth. Although this is a false assumption, to try to establish credibility, it’s necessary to avoid touching your face. 3) What to Do With Those Hands and Arms Driver says that clasped hands are a signal that you are closed off. A palm-to-palm gesture with one thumb over the other thumb sends the signal that you need the interviewer’s reassurance. To come across as confident, receptive and unguarded, have your hands open and relaxed on the table. When your body is open, you project trustworthiness. Avoid crossing your arms over your chest. When you do, you signal that you are close-minded, defensive, or bored and disinterested. 4) Crossing Those Legs Don’t cross your legs. According to Driver, this posture creates a wall between you and your interviewer. It can also become a distraction when you keep crossing your legs back and forth. Crossed ankles are a “no-no” because you are signaling that you want to be elsewhere. 5) Posture A straight posture is imperative during an interview. Pull your shoulders back and sit up straight. You’ll give yourself a burst of confidence and allow for good breathing. This can help you to avoid, or at least reduce, feelings of nervousness and discomfort. 6) Finger Gestures Bet you never thought you had to worry about your fingers during an interview. Driver suggests that steepling your fingers makes you look arrogant. She also says to never point your index fingers like gun barrels. These are the types of aggressive messages you want to avoid sending. Summary While it's a no-brainer to focus on how best to answer those typical interview questions, don't forget to pay some attention to that other 85% of what you're communicating non-verbally. It can pay dividends after your interview when you realize your body often speaks louder than your words.
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  • Peter Strand
    Peter Strand
    Timing is perfect. I have built a quick and memberable impression on the HR person on the phone, and have now been given the opportunity to interview in 2 days. This compnay is "outside of the box" when it comes to the product line and market served. I have extensive sales experience  - over 30 years. This is a GREAT company. I have done my homework. Studying tomorrow. And in 2 days, I hope to use ALL of these ideas to land this position.  On the phone I have already established myself with the HR manager as an "out of the box" person who is referencing products to given markets that the company is not involved. I hope to bring many new opportunities to this job and company. I expect success, but would NEVER show any cockiness about that during the interview.  Wish me luck. Thanks
  • Lisa Marie
    Lisa Marie
    Response to post by: Kim Bakken - I just wanted to say that I agree 200% with everything you wrote.  Parts had me ROTFLMAO and other parts are so so so true.  Well done!!
  • Lisa Marie
    Lisa Marie
    BRAVO on this excellent piece of advice!  I have received so many great tips from you and I look forward to using them on future interviews.  I agree - body language is HUGE and very telling.  I usually sit at the table or in front of the desk of the interviewer and sort of lean in toward the interviewer, giving the impression that I really want to be there and am interested in the position we are about to discuss.  Often, the interviewer will relax a bit as well and sort of do the lean-in thing toward me and it kind of sets a comfortable tone for the impending interview.  Anyway, LOVE these enormously helpful tips and will use them until I find a job.  Many many thanks!  And just a BRAVO to "Gwendolyn T.'s post on 24/01/2011" - Two thumbs WAY UP, Girl!
  • Antonina Bering
    Antonina Bering
    I find these tips great and substantial! It could increase our capacity to maximize our non-verbal communication correctly and appropriately!Thanks.
  • Rhonda
    Rhonda
    Tips are not rules. Just suggestions, different interviewers look for different things, depending on the job. Conducting yourself in a manner that is appropriate to the job and work enviorment is important. Doing your homework about any company will tell you what they exspect. Act accordingly.
  • Gwendolyn T.
    Gwendolyn T.
    I had two telephone interviews, three onsite interviews and an upcoming one this week with the hiring manager.  I've been in sales/marketing too and smiling will connect with the perspective client while feeling at ease. You have some that feel intimidated by your background while I had one disqualify me because she didn't like my resume format (not that I can do the job.)  That did not take into account my experience, respect for the industry my ability to always do a good job. The compensation/salary should coincide with one's credentials and ability or experience. Many of the workforce experienced reductions in staff and numerous employers have scaled back on thier budgets when hiring. We may take less than what we made 2-3 yrs ago. the company and the candidate may have to work toward our economy rebounding.  I agree that one should connect with the interviewer display their knowledge, skills and abilities while being open, honest and candid about previous employment. I speak with my hands, take notes during the interview and have studied the Mission and history of my perspective employers.  I made it to the third interview but did not receive an offer.  I am interviewing with another company.  My second interview will be Wednesday 1/26.  I've heard to make the last day and be the last to interview.  They will remember you over the others.  I have tried everything.  The market has changed and we all have to change too.  We need to fit the companies criteria and how the team will co-exist with one another since the majority of our life is on the job. It takes time,being at the right place at the right time.  We have to keep a positive attitude and outlook.  We will all be working and enjoying what we do best soon.  
  • Judy
    Judy
    I have interviewed lots of job seekers and I have never shot someone out of the saddle because their legs or ankles were crossed, or their hands were laying one on top of the other. I think if a person had to remember all of these gestures (when they are already nervous anyway) that would make them tense up even more.  I agree with the eye contact and smiling gesture because that shows they are interested in being there and they have great confidence in themselves.  
  • Medury Ravi
    Medury Ravi
    Very good tips indeed, Thank you.
  • Cynthia Griffin
    Cynthia Griffin
    Thanks for the information. These are some helpful hints on interviewing. I have an interview on Monday. I will remember some of the things that I shouldn't do during an interview.
  • Iris Hernandez
    Iris Hernandez
    This article has been so helpful to me. I never thought that all that I was doing during an interview were the wrong things to do, such as body language.
  • Paul D.
    Paul D.
    I have read peoples opinions on the process of a interview and I must say if we give power to the fact that every move we make depends on the job then that is  going to be the par because we give power to this. We are not robots and humans are interviewing us. Can we be humble here and realize that knowledge does count for something and give one another the benefit of the doubt when a ankle or leg is crossed. Yes looking directly into someones eyes and acknowledging them is just common courtesy, but remember we are human beings. Smile and eye contact are important.
  • Fausat
    Fausat
    Great article.  Never thought much could be read into crossing you legs during an interview.  Excellent tips all through.
  • Patricia Miceli
    Patricia Miceli
    Very good and true!!!
  • zulfqar ahmad
    zulfqar ahmad
    It is very good instructions and helpful for any interview.
  • jonathan
    jonathan
    That's funny because I usually do half of the things.  I'll watch out for my next interview. Thank you!
  • Robin Davis
    Robin Davis
    While I agree that body language plays in important role, I think some of the things on this list are a bit extreme. I am 5'2", and many of the chairs and/or conference room tables I've had to sit in/at during an interview are not made for a short stack like me. Sitting with legs uncrossed and arms/hands on the table would have me lunging forward. I sit relaxed in the chair provided, legs bent at the kness and at an angle, and one hand on top of the other, relaxed in my lap. I've been on interviews where the chair was broken or so old that I nearly fell backwards. I had to sit perched on the edge like a bird on a wire. I was so focused on trying not to slump or topple over I couldn't concentrate on the questions being asked. By the end of the interview my back was sore and all I wanted to do was go home and soak.  
  • George Logan
    George Logan
    You forgot to mention what I always do. You should never yawn at an interview. This shows boredom. Get a good night's sleep before the interview.
  • Cindy
    Cindy
    #3: "Avoid crossing your arms over your chest. When you do, you signal that you are close-minded, defensive, or bored and disinterested."Disinterested? Really? But wouldn't that be a good thing? (disinterested meaning impartial).  I guess the writer meant uninterested.
  • Virginia Droge
    Virginia Droge
    I have crossed my legs in many interviews, some of them I have even attained getting the job! I do not know why you should not get a job based upon crossing legs at ankles or at knees but if it feels comfortable I will do it! Some of these pointers seem valuable, some seem silly. The interviewers have usually made me feel so comfortable that I have relaxed and did very well on the interview. I even felt I was going to get the job, even though I did not. But trying to feel relaxed is key, it seems to give you an air of confidence, even though you may be a nervous wreck inside! Still, it is a good thing to read these tips. Every little bit helps.
  • crystal
    crystal
    a really intersting article. I never thought how much my body langage says about me. I never thought that much about even what i am doing with my hands, fingers, and legs are saying about me.
  • Albert Fennell
    Albert Fennell
    Having been a store manager for a major retailer I can say one of the main things I look for is interest and what talents this person can add to the store team. It's perfectly fine for someone to be nervous during the interview process but that emotion must be controlled. Self confidence is very important. In other words, never let the hiring manager see you sweat. If a person seems detached or not personable then that tells me that they will probably be this way with customers. Its all about selling yourself. The person being interviewed should highlight the accomplishments with their previous employer. I could really care less about crossed legs or maybe a hand gesture. Some people are expressive. I welcome this as long as its not overboard. I think if a hiring manager starts reading into every movement the person makes you could potentially lose out on a good addition to the organization.
  • James Cooper
    James Cooper
    I was less impressed with this article than many of you. First off, I cannot connect the idea of an Army interrogator to a job interview. An interview is not an "interrogation"; it is a 2-way conversation where both parties are discovering information about each other. And while the Army may have great information about body language, I do not see their opinion as relevent to job seekers. The experiences are simply too different from one another.The rest of the article presumes company interviewers are intensely aware of even the smallest signs. I disagree. I work with employers and teach job seekers interview techniques. I do counsel my clients to be aware of body language, but strongly believe in keeping things simple. "Don't steeple your fingers / Don't cross your legs or ankles / Only maintain eye contact 60% of the time" - c'mon. If the author wants to convey strong techniques to the audience, don't expect the audience to adopt a laundry list of "don'ts" or to keep track of exactly how much eye contact they should maintain.The best strategy is one of simplicity:- Be friendly.- Be honest.- Be yourself.Employers who know how to interview can easily sense when you are "faking it", so don't! In today's job market, your personality is just as important as your resume because employers have a wider array of choices among job seekers. When skill sets are similar, one's ability to fit into the workplace environment (culture) becomes a critical separation point. Let your personality out, smile, and "connect" with the interviewers. Your focus should be creating a memory of the interview experience in the minds of the company reps. If you do this, your chances of getting hired go way up.
  • Dave Van Dyke
    Dave Van Dyke
    Great article, have an interview Monday,  now I have tips to rehearse.........
  • curlan andrew
    curlan andrew
    well i have learned plenty from this article about going on an interview, thanks!
  • Drew
    Drew
    This is all tragically wrong!  H.R. directors on a broad scale could care less about all that rubbish.  Do what feels right and meditate.  Practice deep breathing exercises and try tai chi or yoga (beginners start slow and purposeful).  These excercises will clear your mind of the distractions causing the majority of your stress related tension.  Also, lay off the harmful habits (smoking, drinking & drug addiction) they will do nothing but harm to you and those around you.  Of course be open and honest and you will find the right opportunity for you.

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