We spoke with the creator of the Chase Sapphire Reserve about millennials, myths, and the other chal

While many banks are shuttering branches, JPMorgan Chase is expanding. It has tapped Pam Codispoti, the creator of the Chase Sapphire Reserve, to manage its network of bank branches. Business Insider recently spoke with Codispoti about her plans for JPMorgan's network of brick-and-mortar banks. She discussed dispelling millennial myths, a new type of bank branch Chase is launching this month, what she learned from the Chase Sapphire Reserve experience, and the do-or-die decision that went...