Positive Power of Negative Emotions Drive Change

news via Human-Centered Change and Innovation

GUEST POST from Robyn Bolton You want to make life better for others. This desire is reflected in the optimism and positivity of your language – create value, love the problem, and delight the customer.  But making life better requires change, and, as the adage goes, “People want change, but they don’t want to be […]...

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