Eversource Energy • Boston, MA 02125
Job #2692547567
Supervises the 24/7 Dispatch System Operations Center (SOC) staff, plans, coordinates, directs and supervises switching and tagging; writing, checking and issuing clearances; monitoring of loads, emergency restoration and associated reporting for the electric distribution system. Supervises the dispatch of Eversource personnel to outage, trouble and emergency calls on the Eversource electric distribution system. Supervises and coordinates the above activities within the SOC and in coordination with the Electric Service and Electric Field Operations departments as needed. Serves as switching director as assigned.
Essential Functions:
Supports the Manager and/or Senior Supervisor to ensure the workload of the shift and all applicable system configurations and risks are discussed for preparation purposes, as well as proper notification if daily workload cannot be accomplished on the assigned shift.
Trains new dispatchers including assisting in On the Job Training (OJT) for OMS class instruction and switching and tagging procedures.
Operates PC based and mainframe applications.
Coordinates dispatching activities with appropriate Eversource personnel and outside personnel (i.e., other utilities, government agencies, including: police, fire, Department of Environmental Protection, US Coast Guard's National Response Center, large customer's plant engineers, etc.)
Qualifications:
Technical Knowledge/Skill:
Education:
Bachelor's degree in Engineering, Business Administration or related discipline plus five (5) years of experience in Dispatch, Transmission, Distribution, Generation and/or Field Service design and/or installation, servicing customers, supervising employees and change management to improve service/performance OR
Associate degree in Engineering, Business Administration or related discipline plus seven (7) years of experience Dispatch, Transmission, Distribution, Generation and/or Field Service design and/or installation, servicing customers, supervising employees and change management to improve service/performance; OR
Minimum of nine (9) years in Dispatch, Transmission, Distribution, Generation and/or Field Service design and/or installation, servicing customers, supervising employees and change management to improve service/performance.
? Experience :
Licenses & Certifications:
Compensation and Benefits:
Working Conditions:
#elecajd
Worker Type:
Regular
Number of Openings:
1
EEO Statement
Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor
Emergency Response:
Responding to emergency situations to meet customers' needs is part of every employee's role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
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