Sr. Manager, Service Solutions Sales & Install-Base Analytics (Hybrid: Nashville, TN or Cambridge, M

In this hybrid role, you will develop and implement analytics and data reporting to guide Service Solutions sales team strategy and tactics to boost business. Lead a team to support Service Solutions Sales with KPI management, multi-vendor analytics, and install base retention and expansion, while leveraging your operational expertise. Under the guidance of the Director of Service Solutions Sales Operations Analytics, you will execute these crucial deliverables with the Service Leadership team.

Your role:

• Develop Health Systems Service Solutions Sales business intelligence reporting and analytics, lead new Installed-Base Analytics projects as the subject-matter-expert and Master the Installed Base data set and performance metrics. Work with support teams to create, maintain, and manage advanced reporting, analytics, dashboards, and other solutions using Tableau, Salesforce, QlikView, and Einstein, while managing and leading projects across multi-functional teams to improve order, visibility, and predictability.

• Use macro and micro analysis to identify trending patterns, challenge existing processes to improve and automate reporting in order to predict performance gaps. Develop business reviews and presentations. Developing customized presentations for intended stakeholders to aide in managing their business and making sound decisions based on the analysis of data and provide insight regarding the interpretation of data/trends (i.e., explain the 'what' and 'why' of data results).

• Manage multiple projects in a fast-paced, dynamic setting, including third-party and virtual team members. Lead a highly engaged team to sustain high customer satisfaction while increasing team value and business output. Providing team members with a motivational vision and constructive feedback as needed.

You're the right fit if:

• You have 10+ years of sales, finance, operations, and/or customer service-related experience.

• Your skills include strong analytical skills with the ability to think methodically, formulate insights, and present compelling cases to leaders for action in addition to possessing advanced Microsoft Excel skills (required - i.e., modeling, advanced formulas, etc.), experience with ~~~ (preferred) and data management and reporting tools.

• You have a Bachelor' degree in Business, Finance, Operations, or a related field (required)

• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Office/Remote (~~~) position.

• You will possess excellent communication, presentation, organization, time management and continuous improvement skills, with the talent to manage multiple projects and balance competing deadlines while working in a collaborative, fast-paced environment.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business (~~~) .

• Discover our rich and exciting history. (~~~)

• Learn more about our purpose. (~~~)

• Read more about our employee benefits (~~~) .

If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here (~~~) .

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Nashville, TN or Cambridge, MA.

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person's relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact ~~~, option 5, for assistance.

Equal Employment and Opportunity Employer/Disabled/Veteran