Insight Global • Charlotte, NC 28230
Job #2689518763
Job Description
Insight Global is looking for a highly motivated, communicative individual to work for a large pulp, paper, and energy company in the Charlotte area. Within the role on a day-to-day basis, this person will:
receive a customer request for a new part that has broken on their machine (typically a boiler).
After receiving the customer request, this person will work within ERP systems and Salesforce to check pricing, inventory, and location of the part needed.
They will then communicate with the customer to give them a quote, get the order from the customer, enter it in the system, and keep the customer informed on the part's delivery date.
We are looking for someone with a "speed to serve" mentality, and someone who can work quickly and efficiently towards deadlines.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ~~~ .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ~~~/ .
Skills and Requirements
Associate degree
order entry and handling, spare parts experience, manufacturing background
1-5 years of customer service experience and/or training
Good computer skills in ERP, SAP, Salesforce, OR any system utilizing order entry
Experience using customer relationship management (CRM) tools
Knowledge of Microsoft Suite - Understanding of the manufacturing environment
Hands-on experience
Logistics in their background
Ability to read and understand drawings and schematics null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to ~~~.
Insight Global • Charlotte, NC 28230 • Yesterday
Insight Global • Charlotte, NC 28230 • Yesterday
Insight Global • Charlotte, NC 28230 • Yesterday
Insight Global • Charlotte, NC 28230 • Yesterday
First Citizens Bank • Charlotte, NC 28205 • May 3
TTEC • Concord, NC 28025 • 7 Days Ago
USHA - Charlotte • Pineville, NC 28134 • 6 Days Ago