Program Operations Lead - New England

Program Operations Lead - New England

Job Category: Project and Program Management

Time Type: Full time

Minimum Clearance Required to Start: Secret

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Local

What You'll Get to Do:

THIS POSITION IS CONTINGENT ON CONTRACT AWARD

CACI is seeking a Program Operations Lead for our New England site in Portsmouth, NH. You will supervise a CACI team that supports funded taskings at Portsmouth Naval Shipyard (PNSY). You will manage communications, customer expectations, staffing assignments, and contract deliverables. This is a working Lead position and a customer-facing role with a strong focus on providing facilitation, consultation, coaching, process improvement, and project management support to Shipyard customers.

The Program Operations Lead - New England reports to the CACI Program Operations Manager - New England (POM).

More About the Role

Lead team members in their performance of contracted Shipyard support activities, with examples provided below. As a working Lead you will also directly support some of these funded taskings in an individual contributor capacity:

• Integrated Project Team Development (IPTD) Program IPTD Facilitators cultivate high-performing Shipyard teams for PNSY projects, shops, and codes. This work involves strong emphasis on building relationships, influencing Shipyard team development skills, and organizing meetings/events for success. Plan and deliver events of varied duration (.5 day - 9 days) for groups numbering 10-200. Customize these events to the development needs of PNSY customers. Produce timely reports for distribution to stakeholders, customers, and CACI leadership. Collaborate with Subject Matter Experts to develop strategies for learning and delivery.

• Deck-plate Coaching Program Leadership Coaches cultivate high-performing Shipyard leaders for PNSY projects, shops, and codes. Provide individual, group, and/or team coaching for mid-to-upper-level Shipyard leaders. Assess needs, establish goals, and create/implement coaching strategies. Conduct extensive individual and organizational assessments that include comprehensive summary reports. establish, track, and report metrics related to stakeholder goals and objectives. Shadow and observe leaders in meetings and daily work. Provide status reports.

• General Facilitation Services Facilitators support ad hoc customer requests for meeting facilitation and support services.

• Plan, facilitate, and lead customer and CACI meetings, presentations, briefings, strategic planning sessions, etc. in support of contract activities. This includes pre- and post-administrative support/coordination.

• Build and develop relationships with integrated stakeholders across the Naval Maintenance Community.

• Stay current on the naval maintenance community's strategic goals, programs, initiatives, trends, and technology. Must be attuned and responsive to customer needs, challenges, and opportunities with an innovative/transformative professional mindset.

• Supervise, hire, onboard, train, monitor/assess work performance, and mentor employees and subcontractors. Set goals and objectives for your team's achievement of operational results. Oversee staffing accountability and process adherence to policies, practices, and procedures with oversight from the POM.

• Timely execution of site contract requirements, which includes timely completion of reports and submission of supporting data and metrics.

• In collaboration with the POM, ensure site operations are aligned to CACI requirements, initiatives, processes, and culture. Represent the POM and fill in as needed in the POM's absence.

• Support the POM in cultivating emerging CACI business growth opportunities at PNSY and potentially lead personnel in that new work.

• Other duties as assigned.

• Support/interface with customers via face to face, telephone, video conferencing, email, chat, and applicable online presence.

• Work independently with limited supervision. Problems faced are difficult and sometimes complex.

• Work site is primarily on the customer site; on occasion at the CACI site or home site (with prior arrangements).

• Physical Demands: Normal demands associated with a Shipyard office environment, including ability to work on a computer for long periods. Work may sometimes be in an active industrial environment that may require walking long distances carrying backpack filled with work materials (and transporting materials, supplies as needed), climbing ladders, and accessing confined spaces. Ability to lift/carry up to 40 lbs.

You'll Bring These Qualifications:

• Must be a U.S. Citizen. Must have the ability to obtain a DoD Interim Secret security clearance and subsequent final DoD Secret security clearance.

• Bachelor's degree.

• Minimum 3 years of experience in facilitation, training, and/or formal coaching.

• Minimum 3 years of experience supervising employees/managing teams.

• Project management and facilitation skills. Experience facilitating meetings attended by senior leadership.

• General understanding of coaching core competencies.

• Strong problem-solving and systems-thinking abilities.

• Proficiency in the preparation, selection, organization, and presentation of information in a concise and coherent manner.

• Willingness and ability to experiment and innovate new approaches to provide the highest caliber service to our customers.

• Strong written and verbal communication skills and ability to communicate with customers at all levels of the organization in a professional, effective manner.

• Strong customer service orientation. Respectfully engage customers in a manner that achieves successful outcomes.

• Ability to organize work efficiently and manage time effectively.

• Ability to perform successfully both independently and as a team member in a demanding work environment.

• Proficiency with Microsoft Office Suite, i.e., Word, Excel, PowerPoint, Teams, and SharePoint.

These Qualifications Would be Nice to Have

• Active DoD Secret security clearance.

• Previous military service or previous work experience at a Naval Shipyard.

• Project Management Professional (PMP) certification.

• Any of the following: Professional Facilitation Training and/or Certificate, Project Management Training, Curriculum Development Training, Lean/Six Sigma Green Belt, and/or Organizational Behavior and Team Development Training.

• Industry-recognized coaching certification (e.g., International Coaching Federation, International Association of Coaching).

What We Can Offer You

• We've been named a Best Place to Work by the Washington Post.

• Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

• We offer competitive benefits and learning and development opportunities.

• We are mission-oriented and ever vigilant in aligning our solutions with the nation's highest priorities.

• For over 60 years, the principles of CACI's unique, character-based culture have been the driving force behind our success.

Company Overview:

CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here (~~~)

The proposed salary range for this position is

$65,300 - $137,100