GE HealthCare • State College, PA 16801
Job #2672607297
Job Description Summary
As a Lead Investigator, you will be accountable for the overall strategy and execution of service-based investigations. This includes examination of high impact complaints, negative trends, and nonconforming product holds for the Ultrasound business segment. You will lead a global, multidisciplinary team to quickly determine the root cause of a problem and recommend actions to ensure product safety and compliance.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Job Description
Role & Responsibilities
Responsible for all aspects of an investigation: creating a clear problem statement, containment, documentation, supervision, execution, and closure
Create well documented investigation summaries to communicate relevant info, trends & root cause to stakeholders
Drive alignment with business and technical stakeholders
Facilitate root cause analysis
Assess and manage project risks and opportunities
Anticipate potential roadblocks and finds solutions to mitigate and eliminate
Ensure goals are met on time while adhering to our quality standards
Conduct research to support new project creation and existing project objectives
Required Qualifications
Bachelor's degree in Biomedical Engineering or related technical discipline
4+ years of experience in a related industry
Excellent organizational, analytical, and time management skills
Strong verbal and written communication
Understanding of product development and able to communicate technical information in layman's terms
Proficient in Microsoft Office Suite (Word, Excel, Visio, and PowerPoint)
Basic understanding of project management principles and practices
Ability to work collaboratively in a global team environment
Able to work onsite in State College, PA
Preferred Qualifications
Medical device industry experience
Risk Management experience
Experience with root cause analysis tools: 5-Whys, Fishbone Diagram, Contradiction matrix, Fault Tree Analysis
Project Management Institute (PMI) certification
Additional Information
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer (~~~) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: No
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