Customer Service Representative

Description We are offering a role in the retail clothing and accessories industry located in West Allis, Wisconsin. The position is a Customer Service Representative, where you will be responsible for assisting in organizing the store, directing customers, and handling inventory. This role does not require operating a register, working on weekends, or fitting customers. It is a contract role, offering flexibility in your work schedule.

Responsibilities

• Assist in the organization of the store, ensuring that it remains clean and well-arranged.

• Provide excellent customer service by guiding customers to desired products.

• Handle inventory tasks, including receiving new stock and maintaining accurate inventory records.

• Assist in the setup of displays and mannequins to attract customers.

• Work collaboratively with team members to ensure the smooth operation of the store.

• Quickly respond to customer inquiries and complaints, providing solutions where possible.

• Assist in cash collections when necessary.

• Help answer inbound calls, responding to customer inquiries and complaints.

• Maintain a professional demeanor and uphold the store's standards of service and quality. Requirements - Proven experience in a customer service role, preferably within a retail environment

• Excellent communication skills, both written and verbal

• Ability to assist customers in a friendly and professional manner

• Experience with cash collections and handling transactions accurately

• Comfortable answering inbound calls and providing information or resolving issues

• Familiarity with retail operations including inventory management, store layout, and merchandise display

• Ability to work flexible hours, including weekends and holidays

• Proficient in basic computer applications and point of sale systems

• Strong problem-solving skills and ability to handle customer complaints effectively

• Ability to work well in a team and contribute to a positive work environment

• High school diploma or equivalent

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (~~~) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit ~~~ for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https:///~~~/us/en/terms) .