call center representative

call center representative.

• lexington , south carolina

• posted may 16, 2024

job details

summary

• $19.49 - $19.50 per hour

• temp to perm

• high school

• category office and administrative support occupations

• referenceAB_4536393

job details

We are currently hiring for entry level Customer Service Call Center Representatives to join our client's growing team onsite in Lexington! These positions are temporary/contract roles with the opportunity for extension and/or permanent placement. Must be available for a set schedule Monday-Sunday, anywhere from 6:00am-10:30pm. (will be rotational schedule) Candidates must be punctual, willing to learn and looking to grow in the role! Apply today for your next career move!

salary: $19.49 - $19.5 per hour

shift: First

work hours: 6 AM - 10:30 PM

education: High School

Responsibilities

• Respond to a variety of inbound colleague calls/emails

• Ensure accurate and detailed problem documentation/ticketing

• Provide timely escalation and follow-up with support groups and colleagues

• Identify and escalate wide-impact or potential wide-impacting outages

• Identify trends and opportunities for improvement as well as provide ongoing feedback

• Build ongoing support proficiency for other skills and applications

The essential functions of this role include

• working weekends

Skills

• Call Center Support

• Telephone Etiquette

• Active Listening

• Basic Computer Skills

Qualifications

• Years of experience: 1 year

• Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact ~~~.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.

get in touch

we are here to help you with your questions.

CM

courtney mercier

• +~~~ (tel:+~~~)

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