Associate Systems Engineer - WFH

Description

Introduction

Do you want to join an organization that invests in you as an Associate Systems Engineer - WFH? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

HCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

• Free counseling services and resources for emotional, physical and financial wellbeing

• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

• Employee Stock Purchase Plan with 10% off HCA Healthcare stock

• Family support through fertility and family building benefits with Progyny and adoption assistance.

• Referral services for child, elder and pet care, home and auto repair, event planning and more

• Consumer discounts through Abenity and Consumer Discounts

• Retirement readiness, rollover assistance services and preferred banking partnerships

• Education assistance (tuition, student loan, certification support, dependent scholarships)

• Colleague recognition program

• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (~~~)

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients' lives and you have the opportunity to make a difference. We are looking for a dedicated Associate Systems Engineer - WFH like you to be a part of our team.

Job Summary and Qualifications

The Associate Systems Engineer role is responsible for stewardship of HCA Healthcare's Event Management enterprise monitoring tools. The position will assist with the installation, monitoring, maintenance, support, and optimization of all system and application monitoring hardware, software, and communication links. These responsibilities will also require Subject Matter Expert knowledgeable skill sets across multiple technologies, services and components. Position must keep updated on the latest monitoring technologies and services so that the enterprise systems environment is strategically enhanced to proactively meet the HCA Healthcare customer/business requirements and maintain service levels.

GENERAL RESPONSIBILITIES

• Management and support of HCA Healthcare's enterprise APM and Compute monitoring platforms to include platform health and performance, upgrades, lifecycle, incident and problem support, work intake, change and CMDB management, and vendor relations.

• Collaborate with customers to setup monitoring and alerting to meet application and infrastructure KPIs. Work with Event Analytics and Event Response teams on alert integration and triage.

• Plan, deploy and document architecture components, monitoring & alerting setup, troubleshooting guides.

• Plan, test, and upgrade monitoring platforms to stay current with new application software releases, OS versions, and hardware platforms. Adhere to change management and other ITIL processes.

• Engage and communicate with other engineers within the organization on the capabilities and technical knowledge of the toolset.

What qualifications you will need:

EDUCATION

Bachelor's Degree - Preferred

RELEVANT WORK EXPERIENCE

1 or more years

OTHER/SPECIAL QUALIFICATIONS

• Knowledge of alerting and monitoring technology: network, compute, data, and application.

• Requires a basic understanding of Key Performance Indicators.

• Experience with Dynatrace or other APM monitoring applications is highly desirable.

• Experience with SCOM or other compute monitoring applications is highly desirable.

• Experience working with Linux and Windows OS environments.

• Should have working knowledge and experience with ITIL framework.

• Requires beginner level knowledge of system administration, support, and maintenance. Must be able to troubleshoot and resolve technical issues with monitoring platforms.

• Requires knowledge of information technology, network, data and applications architectures.

• Requires proficiency in use of desktop-based productivity applications, networking and open systems standards.

• Requires analytical and design ability, high degree of creativity; knowledge of the business implications of technical approaches, directions and solutions

• Requires the ability to facilitate diverse groups of people in a problem-solving environment

• Requires the ability to meet deadlines and set clear expectations

• Requires the ability to manage multiple projects and priorities

• Must be adaptable and flexible to manage changing priorities

PHYSICAL DEMANDS/WORKING CONDITIONS

Occasional afterhours and weekend work will be required

Mandatory on call rotation for monitoring platform incidents

Possible prolonged sitting at workstation

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Associate Systems Engineer - WFH opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.