American StaffCorp is a 52 year old locally owned and operated Staffing firm that is hiring for Recovery Agents.
ASC is looking for Recovery Agent seeking career advancement. If you are a master negotiator and like to help customers while minimizing delinquency, then this is the job for you.
As a Recovery Agent you will be responsible for calling significantly delinquent customers to arrange for payments and work with vendors to ensure item is located and retrieved from customers that are unwilling to pay.
The main objective of the role is to resolve customer delinquency and avoid repossession of the collateral.
•Negotiates payment arrangements from significantly delinquent customers.
•Works with vendors to ensure collateral is located and retrieved as necessary Utilizes skip tracing tools to locate customers successfully
•Uses queue management skills in order to work an assigned group of accounts.
•Schedule will be assigned once hired. Hours are 12 pm-9 pm, with ability to work either Sunday thru Thursday or Tuesday thru Saturday.
•High School Diploma, GED, equivalent certification or military experience
•At least 1 year of experience in collections or at least 1 year of experience in a call center or at least 1 year of experience in customer service
•1 year of experience in Auto Finance Loss Mitigation
•Proficient in Microsoft Office
•2 years of experience in a customer contact environment
•Candidates with a strong background in any service industry, retail sales, restaurant or call center are welcome to apply!
Paid training provided!
•Make outgoing calls to customers that are past due on auto loan accounts
•The ability to negotiate payment arrangements for all levels of overdue accounts.
American StaffCorp is proud of its comprehensive benefits package. The benefits we offer are evidence of our commitment to our employees.
If there are any conflicts between the ASC Employee Handbook or summaries provided and the Plan documents, the Plan documents will control. ASC reserves the right to amend, interpret, modify or terminate any of its employee benefits programs without prior notice to the extent allowed by law.
Details on the specific Plan offered through ASC, as well as copies of the Plan including a full list of the benefits can be obtained on ~~~ or at our offices located at:
·Tulsa Office - 6301 S. Mingo Rd., Tulsa, OK 74133
·OKC Office - 111 Harrison Ave., Ste. 106, Oklahoma City, OK 73104
·Claremore Office - 1019 W. Will Rogers Blvd., Claremore, OK 74017